Microsoft System Center Service Manager 2010 is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements.
Tag: service management
Microsoft Online Services- Support and Service Management Service Description
This document describes the support services that are provided for the Microsoft Online Services Standard version of Business Productivity Suite of products.
Microsoft Operations Framework
MOF 4.0 is practical guidance for IT organizations. With the release of version 4.0, MOF now reflects a single, comprehensive IT service lifecycle—it helps IT professionals connect service management principles to everyday IT tasks and activities and ensures alignment between IT and the business.
System Center Service Manager 2010 Beta Evaluation
Microsoft System Center Service Manager (Service Manager) is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements.
System Center Operations Manager 2007 R2 – Evaluation Edition
Microsoft System Center Operations Manager 2007 R2 delivers end-to-end service management of applications and IT services running across the Windows, UNIX and Linux servers in your datacenter. Microsoft Download Link…
Microsoft Operations Framework 4.0
MOF 4.0 is practical guidance for IT organizations. With the release of version 4.0, MOF now reflects a single, comprehensive IT service lifecycle—it helps IT professionals connect service management principles to everyday IT tasks and activities and ensures alignment between IT and the business. Microsoft Download Link…
Office 2007 System Business Application: Customer Service Management
Download Center : Office 2007 System Business Application: Customer Service Management This download accompanies the MSDN article "Office Business Application for Customer Support Management". To view this article, see the Related Links section. Microsoft Download Link…