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Tag: crm
US Dynamics case study
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team Microsoft Download Link…
Architecture and Design Datasheet
Architecture and Design offerings play a key role in our Microsoft Dynamics Sure Step for deploying Microsoft Dynamics AX or Microsoft Dynamics CRM—to help ensure that your Microsoft Dynamics solution provides optimal benefits. Microsoft Download Link…
Architecture Assessment Datasheet
Sure Step is a comprehensive methodology for deployment of Microsoft Dynamics AX or Microsoft Dynamics CRM. Architecture Assessment is one of five Sure Step Decision Accelerators: short engagements that help enterprises make purchasing decisions for Microsoft Dynamics solutions. Microsoft Download Link…
Microsoft Dynamics CRM 4.0 Help Update (On-Premise Edition)
Updated Help files for Microsoft Dynamics CRM 4.0 (On-Premise Edition), Help version 4.2. Microsoft Download Link…
SAL
Singapore Academy of Law Deploys CRM Technology to Better Serve Its 7000 Members. The Singapore Academy of Law (SAL) provides legal information and services to Singapore’s legal community. With growing membership, more events and online services were introduced to keep up with increasing members’ needs. As it lacks an integrated IT system, SAL faced the… Continue reading SAL
Customer Relationship Management (CRM) Activity
This sample illustrates using an intelligent bot to send an alert that is triggered by a workflow activity. Microsoft Download Link…
CRM Integration with Communications Server
This sample application makes use of an AJAX/JavaScript client that communicates with the Microsoft Office Communicator Web Access 2007 server to provide a Web-based Live Chat solution that connects with a Microsoft Dynamics® CRM 4.0 server. Microsoft Download Link…
Gain Competitive Advantage with Customer Service by Danny Condecido, CRM Solutions Specialist, Microsoft Singapore – Presentation Deck
Gain Competitive Advantage with Customer Service by Danny Condecido, CRM Solutions Specialist, Microsoft Singapore – Presentation Deck Microsoft Download Link…
Microsoft Dynamics CRM Online Readme
Download current readme information about Microsoft Dynamics CRM Online functionality. Microsoft Download Link…
Hosted CRM Provisioning Solution
This solution provides provisioning functionality for CRM 4.0 on a hosted platform. Microsoft Download Link…
Offline and Online Synchronization in Microsoft Dynamics CRM
This “nuts and bolts” white paper details the Offline and Online synchronization processes in Microsoft Dynamics CRM 4.0. Microsoft Download Link…
Demo Showcase 2008 SMB Edition – Customer Acquisition
The Demo Showcase 2008 SMB Edition – Customer Acquisition and Retention Demo is a comprehensive click through demonstration designed for partners. This scenario demo features many different Microsoft technologies working together to resolve business needs. Included in the scenario are the following products: Windows Essentials Business Server 2008, Office 2007, Dynamics CRM 4.0 and SharePoint… Continue reading Demo Showcase 2008 SMB Edition – Customer Acquisition
Microsoft Dynamics CRM 4.0 User’s Guide
A printable version of the Help that ships with Microsoft Dynamics CRM 4.0, On Premise. Download Link
Microsoft CRM Online Data Migration to Microsoft Dynamics CRM 4.0 On-Premise
Download Center : Microsoft CRM Online Data Migration to Microsoft Dynamics CRM 4.0 On-Premise This whitepaper lists the steps needed to migrate from a Microsoft CRM Online deployment to a Microsoft Dynamics CRM 4.0 on-premise deployment. Microsoft Download Link…
Printable User’s Guide
Download Center : Printable User’s Guide A printable version of the Help that ships with Microsoft Dynamics CRM 4.0, On Premise. Microsoft Download Link…
Microsoft CRM 3.0 Service Provider Edition: Update Rollup 2
Download Center : Microsoft CRM 3.0 Service Provider Edition: Update Rollup 2 Update Rollup 2 is a tested, cumulative set of updates for Microsoft Dynamics CRM Server 3.0 Service Provider Edition and Microsoft Dynamics CRM 3.0 client for Outlook Service Provider Edition, including performance enhancements, that are packaged together for easy deployment. Microsoft Download Link…
Microsoft Dynamics CRM 4.0 ISV White Paper
Download Center : Microsoft Dynamics CRM 4.0 ISV White Paper How to create business applications for Microsoft Dynamics CRM 4.0. Microsoft Download Link…
Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users
Download Center : Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users Describes general hardware sizing information that will support Microsoft Dynamics CRM version 4.0 with up to 500 concurrent users in a single deployment on-premise model. Microsoft Download Link…
Microsoft Dynamics CRM 4.0 Performance and Scalability – User Scalability for the Enterprise
Download Center : Microsoft Dynamics CRM 4.0 Performance and Scalability – User Scalability for the Enterprise Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Microsoft® Windows Server® 2008 operating system and Microsoft SQL Server® 2008 database software. Benchmark results demonstrate that Microsoft Dynamics CRM can scale to meet… Continue reading Microsoft Dynamics CRM 4.0 Performance and Scalability – User Scalability for the Enterprise