The Visio template maps out the help desk flow process and customers call data.
Microsoft Visio 2010 Template: Audit Process Diagram
This Visio template illustrates a typical process diagram for an audit.
Microsoft Visio 2010 for Improving SOX Compliance
The following template illustrates an example for improving SOX compliance using Microsoft Visio 2010.
Microsoft Visio 2010 for Space Planning
This template maps out the space planning for facility management.
Microsoft Visio 2010 for Network Sample Diagram
The following template illustrates a network sample diagram for IT infrastructure.
Microsoft Lync Online IM and Presence Training
Learn how to optimize your Instant Messaging and Presence experience with Microsoft Lync Online.
Microsoft Lync 2010 IM and Presence Training
Learn how to optimize your IM and Presence experience with Microsoft Lync 2010.
Unleash SAP using the Microsoft Platform: Using BizTalk Server to Bring Two Worlds Together
This document describes how to integrate, automate, and simplify business processes using Microsoft BizTalk Server and SAP.
Microsoft Volume Licensing Service Center (VLSC) User Guide
Download this user guide to see step-by-step instructions for the Microsoft Volume Licensing Service Center (VLSC).
System Center Monitoring Pack for Windows Azure Applications
The Windows Azure Monitoring Pack enables you to monitor the availability and performance of applications that are running on Windows Azure.
Forefront Online Protection for Exchange Support Service Description
A reference guide that describes the support included in a subscription of stand-alone FOPE
PerformancePoint Services for Microsoft Project Server 2010
This document describes BI features in PerformancePoint Services that users of Project Server 2010 can take advantage of.
Data Classification Toolkit for Windows Server 2008 R2
This Solution Accelerator is designed to help enable an organization to identify, classify, and protect data on their file servers. The out-of-the-box classification and rule examples help organizations build and deploy their policies to protect critic…
Update for Windows Embedded POSReady 2009 (KB2540135)
Resolves an issue that might occur with the ” File Based Write Filter (FBWF)”.
Internet Explorer Application Compatibility VPC Image
Windows Virtual PC VHDs for testing websites with different Internet Explorer versions [Last Updated: 8/16/11]
Configuring DHCP Options to Enable Sign-in for IP Phones
In this white paper we provide details about how to configure DHCP servers from the following manufacturers: BlueCat, Cisco, Linux, Infoblox, and QIP. It extends the information provided in the topic “Configuring DHCP Options on DHCP Servers…
Security Update for Microsoft Report Viewer 2005 Service Pack 1 Redistributable Package (KB2579115)
The Microsoft Report Viewer Redistributable 2005 Service Pack 1 package includes an update to an XSS (Cross-Site Scripting) vulnerability.
Microsoft Visual Studio 2010 Service Pack 1 MFC Security Update
A security issue has been identified leading to MFC application vulnerability on your Windows-based system with Visual Studio 2010
NSTIC Notice of Inquiry – Microsoft Response (July 2011)
Microsoft responds to a U.S. Department of Commerce inquiry on policy and standards adoption for the Identity Ecosystem Framework in accordance with the National Strategy for Trusted Identities in Cyberspace (NSTIC).
Sorting Weight Tables
These file contains detailed character weight specifications that permit consistent sorting and comparison of Unicode strings.