IT Showcase On: Windows 7 Deployment

Content current as of February 2011. Describes Microsoft IT’s experience deploying Windows 7, including installation scenarios, deployment and support metrics, feature benefits based on Microsoft IT’s experience, and recommendations for a successful d…

Environmental Sustainability Best Practices

Current as of May 2012: Environmentally responsible IT business strategies continue to gain momentum across the industry. Microsoft IT has been addressing Environmental Sustainability issues for years but now has a single point of collaboration around these efforts in order to increase awareness and reduce the company’s overall carbon footprint.

IT Showcase On: Microsoft Lync Deployment

Microsoft IT (MSIT) replaced PBX systems in seven sites located in the three major regions. MSIT implemented user adoption strategies that resulted in a very successful deployment with high user satisfaction scores.

Deploying and Managing Lync

Find here Microsoft IT’s early adopter experiences, best experiences, and lessons learned from our own deployments of Lync within our global enterprise. By leveraging our best practices, you can make decisions about how best to plan for, deploy, and ma…

Cloud Driven IVR

Content current as of: March 2011. Microsoft Customer Service and Support servers that host IVR applications take more than 200,000 calls a day. Microsoft IT used Windows Azure connected with on-premises telephony technology to increase business capabi…