How Microsoft IT uses Lync to Accelerate Productivity

Content current as of February 2014. Detailed 200-300 technical level of the situation, solution and benefits within Microsoft IT featuring Lync deployment of the helpdesk. Providing real-time solutions, enhancing customer service communication, improv…

How Microsoft IT integrated Lync and Helpdesk

Content current as of February 2014. Understand how Microsoft integrated Lync and IT Helpdesk to reduce employees’ time spent on service tickets, giving time back and enabling real-time end-user support.

Microsoft IT shares cloud migration insights

When an enterprise is thinking about migrating to the cloud, it’s similar to moving to a new house—IT must plan and organize as well as consider the costs and benefits. To advance the vision of the “mobile first, cloud first” initiative, Microsoft IT migrated its own data and applications.

Microsoft Skype for Business Basic (64 Bit)

Microsoft Skype for Business Basic gives you instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program.

Microsoft Skype for Business Basic (32 Bit)

Microsoft Skype for Business Basic gives you instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program.