IT Showcase On: Windows 7 Deployment

Content current as of February 2011. Describes Microsoft IT’s experience deploying Windows 7, including installation scenarios, deployment and support metrics, feature benefits based on Microsoft IT’s experience, and recommendations for a successful d…

Environmental Sustainability Best Practices

Current as of May 2012: Environmentally responsible IT business strategies continue to gain momentum across the industry. Microsoft IT has been addressing Environmental Sustainability issues for years but now has a single point of collaboration around these efforts in order to increase awareness and reduce the company’s overall carbon footprint.

Cloud Driven IVR

Content current as of: March 2011. Microsoft Customer Service and Support servers that host IVR applications take more than 200,000 calls a day. Microsoft IT used Windows Azure connected with on-premises telephony technology to increase business capabi…