12 comments

  1. Hi,

    I have Vista Home Premium 64 bit on a Intel Quad Q9000 with a ATI Mobility Radeon HD 4650. I have the auto update feature turned on.

    When prompted, I recently installed KB973879 along with KB970653 and KB972036. After installing the updates, my computer crashed with the blue screen. I don’t recall the error.

    After uninstalling KB970653, the problem did not reappear.

    Brian Schick.

  2. Hi,

    I have Vista Home Premium 64 bit on a Intel Quad Q9000 with a ATI Mobility Radeon HD 4650. I have the auto update feature turned on.

    When prompted, I recently installed KB973879 along with KB970653 and KB972036. After installing the updates, my computer crashed with the blue screen. I don’t recall the error.

    After uninstalling KB970653, the problem did not reappear.

    Brian Schick.

  3. @Brian Schick,
    Exactly the same for me this morning – installed these updates and got the dreaded blue crash screen…I uninstalled KB973879 in safe mode and (kept the others) and the problem has gone away – Microsoft update still wants me to download it – guess I will hide it away until more information is available. (I have HP Pavillion Dv7 Notebook, Vista Home Premium 64 bit on a Intel Quad Q9000 with a ATI Mobility Radeon HD 4650) I am using Service Pack 1 – (earlier, installing service pack 2 wreaked my computer and I had to do a complete re-install) – CB

  4. @Brian Schick,
    Exactly the same for me this morning – installed these updates and got the dreaded blue crash screen…I uninstalled KB973879 in safe mode and (kept the others) and the problem has gone away – Microsoft update still wants me to download it – guess I will hide it away until more information is available. (I have HP Pavillion Dv7 Notebook, Vista Home Premium 64 bit on a Intel Quad Q9000 with a ATI Mobility Radeon HD 4650) I am using Service Pack 1 – (earlier, installing service pack 2 wreaked my computer and I had to do a complete re-install) – CB

  7. ahh thank you for this info! I could not understand that after installing the vista updates i would crash! I have an HP as well and will try this.

  8. ahh thank you for this info! I could not understand that after installing the vista updates i would crash! I have an HP as well and will try this.

  9. After downloading & installing KB973879 update in my 64 bit vista, computer crushed. Repeated attempt to boot the computer normally failed. Then I boot it at safe mode & using restore-point I can then boot it normally. I am surprised that what sort of updates are Microsoft providing? What is the purpose of an update? To destroy the computer & operating system or to increase stability & security? Is it not better to off the update option, which is more safe & secure? This is a good example that what can occur if an update is posted without rigorous checking & rechecking. It has also be observed that any update which involves chip-set/processor or BIOS lead to some sort of serious problem with the computer & operating system! So before posting any update Microsoft must be very cautious in future,otherwise we have no option to avoid downloading any update at all in future.

  10. After downloading & installing KB973879 update in my 64 bit vista, computer crushed. Repeated attempt to boot the computer normally failed. Then I boot it at safe mode & using restore-point I can then boot it normally. I am surprised that what sort of updates are Microsoft providing? What is the purpose of an update? To destroy the computer & operating system or to increase stability & security? Is it not better to off the update option, which is more safe & secure? This is a good example that what can occur if an update is posted without rigorous checking & rechecking. It has also be observed that any update which involves chip-set/processor or BIOS lead to some sort of serious problem with the computer & operating system! So before posting any update Microsoft must be very cautious in future,otherwise we have no option to avoid downloading any update at all in future.

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